Product Returns
Note: your order may get delayed due to Eid Holiday

Product Returns

Retrouvaillesparis.com offers a 15 day returns policy. Your right of return starts from the moment your order is delivered. Items must be unopened and must be in their original packaging. You can return the product to us within this time frame, at your own expense, with your invoice. We request that you send us the product by registered post and that you purchase insurance with your carrier for the value of the product. This is necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility. The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been used beyond.. simply opening the product, will not be refunded or returned. The deadlines mentioned above are effective from the date of receiving the order. lose or damage the goods. Shipping fees remain the customer’s responsibility. The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded. The deadlines mentioned above are effective from the date of receipt of the order.

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